Principle #1: Mission, Vision and Service Principle #1: Mission, Vision and Service The main ongoing tasks of a manager are leadership, management, communication and feedback – that means actively perceiving [...] concrete terms, this means for your everyday work: It takes more than a good product, but also the interaction between people and product. Listen to our customers and create added value for customers. Involve [...] ed decision-making that is in line with our mission and vision. It is therefore the task of a Pfannenberg manager to constantly go on a journey of discovery how these core tasks can be transferred to the