Principle #1: Mission, Vision and Service Principle #1: Mission, Vision and Service The main ongoing tasks of a manager are leadership, management, communication and feedback – that means actively perceiving [...] go on a journey of discovery how these core tasks can be transferred to the daily work in their service context. In concrete terms, this means for everyday work: Developing perception: for example, actively [...] work: As a leader: take care of your people - be a shelter As for yourself: take care of yourself, e.g. create a good balance between work, rest, sports and healthy eating Principle #7: Best Outcomes Principle