Principle #1: Mission, Vision and Service Principle #1: Mission, Vision and Service The main ongoing tasks of a manager are leadership, management, communication and feedback – that means actively perceiving [...] concrete terms, this means for your everyday work: It takes more than a good product, but also the interaction between people and product. Listen to our customers and create added value for customers. Involve [...] that empower it to deliver the company’s strategic objectives and to creatively be a step ahead in identifying market-turns and new opportunities. It is the leader’s task to coach and workshop these principles