DR Ferroviaria. From urgent repair to maintenance contract.
D.R. Ferroviaria Italia provides construction and maintenance of railway lines, in both the public and private sectors, including major port facilities, freight logistics centres, refineries, coke ovens, and rail connections for goods transport.
We were asked to urgently repair of n. 2 old customised oil chillers made in Pfannenberg (GDV 40) since the customer’s local service partner didn’t succeed. We carried out an inspection and found that – during the revamping intervention on the boring machine – there had been changes to the machine settings without considering the increased refrigeration need that would follow. The chillers could indeed do the boring work only in the early hours of the morning and then stop during the hottest hours of the day. We replaced them with one EB 90 OIL with pump also providing the installation and start-up.
The importance of preventative maintenance.
Wishing to preserve machine efficiency and avoid any further unplanned downtime and urgent maintenance activity, D.R. Ferroviaria was happy to sign a one year contract for preventative maintenance with Pfannenberg.
The Pfannenberg advantage.
The technical service is much more than a simple repair intervention for Pfannenberg. Our success is due to the ability to understand the application and the issue while quickly offering a solution. That’s why we use ﬁrst of all make an inspection and fully understand the application.
When providing a technical support service, we offer our customers the opportunity to take advantage of our 60 years of experience and, therefore, to handle any issue through a broader view, oriented not only to solve the immediate problem but also those that could follow.